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Privacy Policy

Last Updated: December 15, 2024

Introduction

Axiom Capital Management Inc. ("Axiom", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website axiomdefi.space and use our trading platform services.

This policy complies with the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable data protection laws. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account on our platform
  • Complete identity verification procedures (KYC/AML compliance)
  • Contact us through our support channels
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, promotions, or contests

This information may include:

  • Full name and date of birth
  • Email address and phone number
  • Residential address and country of residence
  • Government-issued identification documents
  • Financial information (bank account details, transaction history)
  • Employment information and source of funds
  • Tax identification numbers where required by law

Automatically Collected Information

When you access our website and platform, we automatically collect certain information about your device and usage patterns:

  • IP address and geolocation data
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on each page
  • Referring website addresses
  • Click patterns and navigation paths
  • Trading activity and platform usage statistics

Trading and Transaction Data

We collect and maintain records of your trading activities, including:

  • Order history and execution details
  • Account balances and portfolio holdings
  • Deposit and withdrawal transactions
  • Trading preferences and settings
  • Communication records related to trades

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

Essential Cookies

Required for the platform to function properly. These cookies enable core functionality such as security, authentication, and session management. They cannot be disabled.

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your language preferences, display settings, and customized dashboard layouts.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our platform and user experience.

Marketing Cookies

Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness. You can opt out of these cookies through your cookie preferences.

You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may limit your ability to use some features of our platform.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision and Account Management

  • Create and maintain your trading account
  • Process and execute your trading orders
  • Manage deposits, withdrawals, and account balances
  • Provide customer support and respond to inquiries
  • Send important account notifications and updates
  • Verify your identity and prevent unauthorized access

Legal and Regulatory Compliance

  • Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Meet tax reporting obligations
  • Respond to legal requests and court orders
  • Prevent fraud, money laundering, and other illegal activities
  • Maintain records as required by financial regulations

Platform Improvement and Analytics

  • Analyze usage patterns to improve platform functionality
  • Develop new features and services
  • Conduct research and statistical analysis
  • Monitor and enhance security measures
  • Optimize user experience and interface design

Marketing and Communications

  • Send newsletters and market updates (with your consent)
  • Provide information about new features and services
  • Deliver personalized content and recommendations
  • Conduct surveys and gather feedback
  • Promote educational resources and trading tools

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our platform:

  • Payment processors and banking partners
  • Identity verification and KYC service providers
  • Cloud hosting and data storage providers
  • Customer support and communication platforms
  • Analytics and marketing service providers
  • Security and fraud prevention services

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements and Protection

We may disclose your information when required by law or to protect our rights:

  • In response to legal process, court orders, or government requests
  • To comply with regulatory requirements and financial reporting obligations
  • To investigate and prevent fraud, security breaches, or illegal activities
  • To protect the rights, property, and safety of Axiom, our users, and the public
  • In connection with corporate transactions such as mergers or acquisitions

With Your Consent

We may share your information with other parties when you have given us explicit consent to do so, such as when you authorize us to share information with third-party applications or services.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

Encryption

All data transmissions are encrypted using industry-standard SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.

Access Controls

Strict access controls ensure that only authorized personnel can access personal information on a need-to-know basis.

Authentication

Multi-factor authentication (MFA) is available and recommended for all user accounts to prevent unauthorized access.

Infrastructure

Our servers are hosted in secure, certified data centers with physical security measures and redundant systems.

Monitoring

Continuous monitoring and logging of system activities help us detect and respond to potential security incidents promptly.

Regular Updates

We regularly update our security protocols and conduct vulnerability assessments to maintain the highest security standards.

Important:While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information using industry best practices.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, subject to legal and regulatory retention requirements.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, machine-readable format.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month, though this period may be extended by two additional months in complex cases.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

  • Account Information:Retained for the duration of your account plus 7 years after account closure for regulatory compliance
  • Transaction Records:Retained for 7 years from the date of transaction as required by financial regulations
  • KYC/AML Documentation:Retained for 7 years after the end of the business relationship
  • Marketing Communications:Retained until you unsubscribe or withdraw consent
  • Support Communications:Retained for 3 years for quality assurance and dispute resolution
  • Website Analytics:Anonymized after 26 months

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal policies.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding Corporate Rules for intra-group transfers
  • Your explicit consent where required

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

When you use third-party services integrated with our platform, their own terms and privacy policies will apply to your use of those services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or through a prominent notice on our platform
  • Provide you with an opportunity to review the changes before they take effect
  • Obtain your consent where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Axiom Capital Management Inc.

Address

160 Queen Street West
Toronto, M5V 2N9
Canada

Phone

416-595-7777

Email

info@axiomdefi.space

Data Protection Officer

For specific privacy-related inquiries, you may contact our Data Protection Officer at:

Email: privacy@axiomdefi.space

Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Acknowledgment:By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.